How many times have you sat in a classroom with a trainer who had no clue what was going on?!! How about the times you had to buy an extra suitcase to transport those training manuals you got for that shiny new project or system.
Well, that was the old days. Knowledge transfer, train the trainer, and classrooms full of people learning content for a single point in time doesn’t make a lot of sense when it comes to software that changes monthly or quarterly.
Just to hit the idea home, our team made a bit of a fun, “train the trainer” FAILS video you might get a kick out of. Hope you enjoy the parody! To learn more about Maverick Solutions and our ENGAGE line of products, please visit us at our ENGAGE product page.
Maverick Solutions has built Training as a Service (we call it ENGAGE by Maverick) specifically for ever-changing Software as a Service (SaaS) applications (like Oracle Cloud, Workday, Salesforce, etc).
ENGAGE by Maverick, Maverick Solution’s Training as a Service offering is updated quarterly. It is fully customizable, comprehensive, and available 24/7/365. ENGAGE by Maverick is composed of ENGAGE Learn and ENGAGE Live.
ENGAGE Learn offers a full library of training content, customizable and interactive tutorials, and user guides available for all your users. We work with your team to build learning paths, customize training documentation to match your company’s unique business processes, and customize training to look like your SaaS application.
ENGAGE Live provides contextual, in-application guidance at the user’s point of need. our in-application tool can guide users step-by-step through complex business processes without navigating away from the application.
ENGAGE by Maverick helps companies see the following:
- Decrease in IT support tickets.
- Increase in user adoption.
- Increase in user proficiency.
- Increase in ROI on SaaS investment.
If you want to learn more about our Training as a Service offering, ENGAGE by Maverick, please contact us today to learn more.