Before we dive into this topic, I want you to take a few minutes to think about all the influential people who helped mold and shape you into the successful person you are today. These people could be your favorite school professor, the coach of your sports team, or a mentor that took you under their wing. 

Go ahead, I’ll wait. 

This is your list of champions. They are the ones in your corner who encourage you to be your best. While they each may have come from various backgrounds and played distinct roles in your life, they share a few of the following impactful similarities: 

• They are guides who look out for your best interests; they want you to be successful and accomplish your goals. 
• They likely have been down the road before and can help you avoid costly mistakes. 
• They take the time to understand you and get to know you on a deeper level. 
• They are experts in what they do and are willing to pass along that knowledge and wisdom.  
• They celebrate your wins and love seeing you in the spotlight.

Suddenly, you’re snapped back to today and all the demands of the world are right in front of you again. Remember that cloud implementation – yes, that one. There’s so much to do and so many things that need to be accounted for.  

You have the technical aspects of getting everything ready and all the data migrated. You must configure the new application, so it follows your unique business processes. All the teams need to be trained on the new enterprise cloud software… 

All the teams need to be trained on the new enterprise cloud software! 

Breathe.  

This is where Maverick’s Learning Consultants come in. Remember that list of champions you came up with a minute ago, who have supported you and cheered you on? Now, you can add your Maverick Learning Consultant to that list. 

Looking Out for Your Best Interests

Your Learning Consultant is driven by helping others achieve their best. They understand the complexity and stress of an enterprise cloud implementation, and since they’ve been through many of them, they know exactly where to step in and be your calming voice in the storm. 

They also know the key to a successful enterprise Software-as-a-Service (SaaS) implementation, with a high return on investment (ROI), is making sure that everyone within the organization is trained and equipped to be able to utilize the software at its full potential. It’s no surprise that many of Maverick’s Learning Consultants come from teaching and curriculum development backgrounds and understand the importance of getting the most out of your educational training content, because getting training right is vital to the success of any organization. 

While we know that every enterprise cloud implementation is unique, there are certain check points and milestones throughout each project that are similar. It’s at these check points that your Learning Consultant shines, by guiding you to meet the needs of various segments of your training population. Depending on your goals, your Learning Consultant will work with you and your team to develop digital training for our ENGAGE Learn platform or create workflows and guides in our Digital Adoption Platform (DAP), ENGAGE Live. 

Avoiding Costly Mistakes

Your Learning Consultant has unique viewpoints on training for our Engage Learn and Engage Live platforms, which means they can help you avoid costly training mistakes. Through many years of developing learning programs for various clients, your Learning Consultant has seen it all and can speak directly to what works, and more importantly, what doesn’t.  

Utilizing various types of client documentation, paired with knowledge of historical project trends, your Learning Consultant will make relevant recommendations to accurately guide your learning development plan to be specific to your workforce. Learning Consultants aim to reuse as much implementation documentation as possible and map this to your training impacts. By analyzing this documentation, they can suggest customized content to help your workforce be efficient.  

Let’s revisit your list of champions from the beginning of this article. How many of them seemed to know you better than you knew yourself at one point?  

They knew that to be successful, you needed some sort of path that you could follow to get the most out of your efforts and stay focused on improving – without it, you would never finish the race strong. Your Learning Consultant also understands that enterprise software implementations are a lot like a marathon and without a proper training plan, you may eventually wind up at the finish line, but it will be a struggle to get there. You may miss training blind spots along the way, causing your adoption rates to suffer, but your Learning Consultant will be there to point those out and help you realign to the end goal. 

Understanding Your Specific Needs

Learning Consultants, much like your champions, take the time to get to know you, your teams, and your enterprise software implementation. By providing your Learning Consultant with the appropriate materials, they will be able to accurately guide your selection of when to utilize Maverick’s standard training content vs when to develop custom content created specifically with your organization’s business needs in mind. They understand how your instance will be set up and what changes you are making so they can align those changes to your training outcomes. By diving in with you and getting to the microscopic level, your Learning Consultant can recommend the unique blend of standard and customized training content you will need. 

Standard training content consists of our library of topics and tutorials that encompass variations of different processes across organizations. Part of understanding your specific needs is figuring out which of these work for your enterprise software implementation, and which custom tutorials will need to be created for your organization. 

Because your Learning Consultant is looking out for your best interests and wants you to avoid costly mistakes, they will work directly with you and your team to recommend which system changes require customized training content. From here, highly specialized custom content will be developed so your workforce can understand the appropriate steps to accurately carry out these highly specialized transactions. 

Sharing Knowledge and Wisdom

Software implementations can feel overwhelming and unmanageable due to the size and complexity of the project. Your Learning Consultant recognizes that most of your users won’t need to understand every technical detail of how your software works. Instead, they can help your team figure out what information is important and relevant to your learners, and what isn’t. This allows you to focus on the implementation while we take care of the digital training and digital adoption. 

Maverick’s standard library contains thousands of training assets, that are geared towards various audiences and user groups. And while this vast library may sound overwhelming, your Learning Consultant will work with you to select the exact training content your users need to be successful. Your Learning Consultant also understands that some learners may feel overwhelmed having access to this amount of content, and instead would prefer more specific, curated content, such as a role-specific learning path.  

By collaborating with your Learning Consultant, they can curate custom learning paths for your team. Learning paths are customizable, step-by-step paths unique to your organization’s processes. The paths recommend a sequence of topics and tutorials for a specific concept, job role, or process.  

Utilizing these paths ensures that your learners are reviewing the most essential content required for performing their job duties. For example, you may create a purchasing learning path for your buyers, and an accounting learning path for your accounting manager. Learning paths offer a clear pathway for your learners to quickly access their most relevant content.  

Just like your champions who can see beyond the present situation, your Learning Consultant sees the rough patch up ahead and develops paths to guide you through it.  

Celebrating Your Wins 

After your Learning Consultant has walked with you through the chaos that is an enterprise cloud implementation, it’s finally time.  

It’s GO-LIVE! 

Everything has come together. The system is configured, data is migrated, organizational processes have been solidified, and all teams have received the training needed to be efficient, effective, and successful in their daily activities. Your Learning Consultant is there, cheering you on as you cross the project finish line.  

After go-live, your Learning Consultant prepares to pass the baton to other members of your Maverick team, knowing that your workforce is equipped with the necessary skills and materials to help them in their day-to-day tasks. Throughout this transition, your Learning Consultant will still be available to discuss specific types of content that could be deployed to resolve potential issues that arise post go-live. 

From the start, your Learning Consultant will help you identify and clarify needs, plan for all scenarios, and guide you and your teams through the implementation. They are training experts that help your learners get the most out of their cloud software training, so you can see the greatest return on your enterprise software investment. 

Want to see what it’s like to have a Maverick champion on your team? Sign up for your free cloud training assessment today and talk about your training goals with the newest member of your team – your Maverick Learning Consultant. Find out what all the excitement is about and add another champion to your team.