Training Resources

What is a Digital Adoption Platform?

What’s a DAP? DAP stands for Digital Adoption Platform. Companies use a DAP to speed up user adoption of new enterprise software.

A DAP is an overlay on enterprise software (like Oracle Cloud, Salesforce, or Workday) that guides the users through the system. DAPs provide helpful tips in pop-up messages and step-by-step instructions through complex business processes. The DAP helps users in the live environment and helps companies to scale the adoption of a new software in less time.

Companies usually implement a DAP so that the user can get help in the moment, when they need it. This saves a lot of time and money.

In the video below, Maverick’s CEO and VP of Sales and Marketing explain more about DAP’s and why you need one.

Maverick Solutions has built Training as a Service (we call it ENGAGE by Maverick) specifically for ever changing Software as a Service (SaaS) applications (like Oracle Cloud, Workday, Salesforce, etc).

ENGAGE by Maverick, Maverick Solution’s Training as a Service offering is updated quarterly. It is fully customizable, comprehensive, and available 24/7/365. ENGAGE by Maverick is composed of ENGAGE Learn and ENGAGE Live.

ENGAGE Learn offers a full library of training content, customizable and interactive tutorials, and user guides available for all your users. We work with your team to build learning paths, customize training documentation to match your company’s unique business processes, and customize training to look like your SaaS application.

ENGAGE Live provides contextual, in-application guidance at the user’s point of need. our in-application tool can guide users step-by-step through complex business processes without navigating away from the application.

 

ENGAGE by Maverick helps companies see the following:

  • Decrease in IT support tickets.
  • Increase in user adoption.
  • Increase in user proficiency.
  • Increase in ROI on SaaS investment.

 

If you want to learn more about our Training as a Service offering, ENGAGE by Maverick, speak with one of our training experts today!

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